Privacy Policy
Our Policy:
At Karkhano, your privacy is our priority. Whether you are shopping for imported electronics, Amazon gadgets, or home appliances in Pakistan, we want you to feel safe and confident. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our online store.
What Information We Collect
Order Fulfillment
We use your personal and shipping details to process your order, confirm payment, and deliver your products across Pakistan. This ensures a smooth and reliable shopping experience on Karkhano.
Customer Support
Your information helps us respond to questions, resolve issues, and provide timely updates on your orders, returns, or product inquiries.
Personalized Experience
We may use your browsing and purchase history to recommend products that match your interests, making it easier to find what you need.
Marketing Communication
If you choose to subscribe, we may send occasional emails or messages about deals, restocks, or new arrivals. You can unsubscribe anytime.
Website Improvement
Technical data and user behavior help us identify bugs, improve page load speed, and enhance the overall shopping experience for visitors across devices.
Fraud Prevention and Legal Use
We may use your information to detect and prevent fraudulent transactions or to comply with legal obligations if required by law enforcement or government authorities.
Data Protection & Security
We take your privacy seriously and use SSL encryption to secure all data shared on our site. Payments are processed through trusted gateways, and we never store your full card details. Only authorized staff can access your information for order-related tasks.
Sharing Your Information
Karkhano does not sell or rent your personal data to any third party. However, in certain cases, we may need to share limited information with trusted service providers to complete your order or improve our service.
Delivery Partners
Your name, address, and contact number may be shared with our delivery partners to ensure smooth and timely shipping of your order.
Payment Processors
When you make a purchase, authorized payment gateways securely handle your billing information. These services follow strict data protection standards and do not retain your card details beyond what’s required for verification.
Marketing Tools
If you have opted in to receive updates, we may use email or SMS services to send promotional content. These services are used only to deliver Karkhano-related communication and are prohibited from using your data for any other purpose.
Legal Requirements
In rare cases, we may be required to share your information if demanded by law, court order, or government authorities, especially for fraud prevention or security checks.
Karkhano ensures that any third party handling your data is contractually obligated to protect your privacy and use the information only for the intended purpose.
Cookies & Tracking Technologies
Karkhano uses cookies to enhance your shopping experience by remembering your login, saving your cart, and showing relevant products. This helps us understand user behavior, improve website speed, and deliver personalized offers. We may also use third-party tools like Google Analytics for performance tracking. You can disable cookies in your browser settings, but this may affect certain features on the site.
Your Privacy Rights
As a Karkhano customer, you have the right to access, review, or request the removal of your personal data at any time. You can also update your account information or unsubscribe from promotional messages through your email or account settings. If you’d like to request any data or raise a privacy concern, please contact our support team at support@karkhano.online.
Policy Updates
Karkhano may update this privacy policy from time to time to reflect changes in our services, legal requirements, or security practices. All updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how your information is protected.
Last Updated: June 25, 2025
Contact Information
If you have any questions about this Privacy Policy or need help regarding your personal data, feel free to reach out via our customer support or through our Instagram page @karkhano.online.
Karkhano Online Store